Delivery

 

Find out here all the information on delivery:

Please note due to the item being perishable

Frozen Raw Dog Food is sent via DPD 24 hours/next day Once order is dispatched.  This service is a MUST BE A  DELIVERED SERVICE. Your order will be left at the delivery address, if you are unable to take delivery set your preference on the DPD Tracking to a safe place or leave with a neighbour if you do not want the order to be left at the front door.

We cannot send the order again or issue a refund if your parcel is stolen.

 

None Frozen Food

Processing Time:  1 to 2 days

Items are dispatched by Royal Mail 24 & 48 Tracked depending on service selected.

All damaged items or missing items must be reported within 24 hours of receipt via email to: info@pet-family.co.uk